The Davidson Fishberg Center for Health and Wellness at the Marlene Meyerson Jewish Community Center in Manhattan (the JCC) is looking for an enthusiastic and responsible individual to fill a Full-Time Fitness Center receptionist position.

Our Fitness Center offers a holistic approach to stimulating your mind, strengthening your body, engaging your heart, and connecting you to a caring community. With nutrition, aquatics, fitness, and mindfulness programs all integrated under one roof, you have everything you need to fulfill your personal goals: move, nourish, connect, restore. an enthusiastic and member-focused

Responsibilities:

Customer/Member Service and Facilities

• Warmly greet members and guests as they arrive and depart the fitness center, using names when possible. Check members and guests into the facilities and classes. Handle complaints and concerns in a timely or immediate fashion when possible.
  
  
• Verify account status. Provide information/answer questions in a clear and friendly manner. Notify members, record any problems with their account, and offer to help resolve issues.
  
  
• Monitor equipment and report repairs. Have a basic knowledge of how each piece of equipment operates. Adhere to the fitness center desk rules as well as the JCC safety policies/procedures. Remain aware of potential hazards or unsafe conditions and report them to management, facilities, and maintenance immediately
• Respond immediately to all emergency situations in the building by calling security. In an emergency, the manager on duty will need to document the incident, obtain pertinent information, and follow up with management and security.
  
  
• Assist with special projects, events, and promotions as needed. Attend all meetings and training sessions as required. Perform administrative duties including sending and receiving daily emails, computer entry, photocopying, printing, creating posters, etc.
  
  
• Adhere to all dress code regulations. Be familiar with and enforce member service standards. Exhibit awareness of and enthusiasm for all club programs.
  
  

Additional Responsibilities:

• Check inventory and maintain all saleable front desk items.
  Take attendance for all group fitness classes, confirming that all registrants are current fitness center members. If non-fitness members, a class card or payment is required.
  
  
• Schedule massage, private training, assessments, and wellness coaching appointments. Before scheduling an appointment, make sure the member or guest has purchased a session or package.
  
  
• Assist with setting up the 4th and 5th floor studios for group exercise classes. Follow established procedures for collecting money and preparing receipts.
  
  
• Distribute towels, locker keys, and vanity products. Inspect locker rooms periodically (5th floor fitness reception). Monitor lost and found items.

Qualifications

• High School graduate or equivalent
  
  
• Experience in a similar environment preferred.
  
  
• Current CPR certification
  
  
• Computer literacy in Microsoft Word and Excel, and a willingness to learn other programs as required. Mindbody knowledge is preferred
  
  
• Excellent interpersonal, communication, and member service skills.
• At ease with a variety of physical activities and able to lift objects or weights up to 45 lbs.

JCC Building Hours: Monday - Friday 6am-10pm / Saturday & Sundays 7am-9pm