Location:New York, NY, USAPay Rate:$16.50 - $16.50 per hour
Pay Type:per hourEmployment Type:Part Time

JOB TITLE: Fitness Welcome Desk Receptionist/Part-Time

REPORTS TO: Fitness Desk Managers and Group Fitness Director

FLSA Status: Non-Exempt

Date: July, 2020


  • Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude.
  • Adhere to the JCC policies and procedures and enforce member rules and regulations.
  • Warmly greet members and guests as they approach the fitness center area.
  • Answer questions and provide information in a clear and friendly manner.
  • Make appropriate referrals and recommendations upon request.
  • Listen and direct members' concerns and complaints to the appropriate manager.
  • Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants.
  • Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately.
  • Follow established procedures for collecting money and preparing receipts.
  • Monitor lost and found items as well as equipment. Report repairs.
  • Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc.
  • Inventory and maintain all saleable front desk items.
  • Wear your uniform and follow all dress code regulations.


  • Assist with special projects, events, and promotions as needed.
  • Attend all meetings and training sessions as required.
  • Must be able to work on New Year's Day for our annual fitness event.


  • Strong decision-making skills and the ability to work under pressure.
  • Excellent interpersonal, communications, and member service skills.
  • Physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, as well as the ability to lift/carry objects weighing up to 45 lbs.
  • Requires close, distance, peripheral vision and depth perception.


  • High School graduate or equivalent.
  • Strong math skills.
  • Current CPR certification.
  • Computer literacy and willing to learn JCC computer programs.
  • Knowledge of Mindbody is preferred.
  • Experience in a similar environment is preferred.


Staff Hours: Monday-Friday: 5:30am-10pm / Saturday & Sunday: 6:30am-9pm

Hourly Pay Rate: $16.50

Individual shift hours vary.

  • Prefer applicants with flexible schedules.
  • Must be able to work Saturdays and/or Sundays.
Marlene Meyerson JCC Manhattan
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